Frequently Asked Questions

 

Can you tell me more about the prints?

There are numerous printing techniques available to artists today. For the A4 and A3+ prints, I’ve chosen archival Giclée, which has a delicate watercolour look, and my choice of paper is Hahnemühle Photo Rag 308gsm which is a heavyweight paper with a distinctive matt finish.  The texture of the paper is comparable to watercolour or cartridge papers. For the larger 20″ x 24″ prints, I use Chromogenic (C-Type) prints. Many photographic prints nowadays are produced using inferior printers, non-archival inks and budget papers. All my work is professionally printed using state-of-the-art printing equipment, best-quality archival inks and the finest papers available. This is costly but prints should last well beyond 200 years if displayed or stored correctly.

Can you tell me more about the frames?

Print buyers can choose two styles of bespoke, handmade frame: dark stained ash or white limed ash. The prints are window mounted in natural white conservation board, thickness 2.5mm. The framing timber has a profile of ½ inch (13mm) and a depth of 1½ inches (38mm). The frame finish is matt with the ash grain clearly visible. The choice of UV filtered acrylic as a glazing material is partly due to the practicalities of delivery by post, but this is increasingly being used by fine art conservation framers. It has excellent UV protective qualities, is lightweight and is safer than glass.

How should I handle prints?

The print surface of these prints is extremely delicate. For this reason the boxed A4 and A3+ sizes of unframed print are delivered in archival polyester sleeves. Unframed, unboxed A4, A3+ and 20″ x 24″ prints will be delivered carefully wrapped in protective tissue. I would strongly recommend that collectors take great care in the handling and storage of unframed prints.

How should I care for framed prints?

Generally handle with care and avoid using tape or abrasives on the glazing material. Archival inks and high quality paper ensure long-lasting prints but, as with all artworks, exposure to strong lights or direct sunlight is not recommended. Also avoid extremes of temperature.

What is the Certificate of Authenticity?

The certificate of authenticity is a document provided with all prints. It is signed and manually dated and numbered with an ink stamp. Like the print, it is also embossed with the kd monogram.

Are other images available?

I also do commissioned work as well as one-off pieces which are priced individually. Please contact me with any inquiries.

Do the prices include VAT?

Yes.

How does the postage work?

To keep things simple, I currently charge £7.50 for postage & packaging for all online orders. This charge is per order, not per item. For example, if you order 3 framed prints, you’ll still be charged £7.50. The same applies to multiple unframed prints or combinations of framed and unframed prints. This price assumes one delivery address. For orders to different addresses, please email your order and I’ll contact you with postage prices.

If I order multiple unframed prints, will I receive that number of boxes?

No. Multiple unframed prints will all be delivered in separate archival polyester sleeves, but will be delivered in one box. Extra boxes can be ordered at £12.00 each. Please email me via the Contact page to arrange such an order.

Is Paypal a secure method of payment?

Yes. Your card details are not available to the seller, so it’s more secure than payment in a store or restaurant.

I don’t have a Paypal account. Can I use the Paypal checkout?

Yes. The Paypal payment process allows you to pay by Paypal account, debit/credit card and also allows you to set up a Paypal account.

Can I pay by cheque or bank transfer?

Yes. Simply email your order (via the Contact page) along with your contact details and you can pay by cheque or bank transfer. I will reply with the relevant details.

Do you ship abroad?

Yes, but please contact me before you order to arrange prices and times for shipping. Ignore the  Paypal notice saying We do not ship outside of the United Kingdom”.